Frequently Asked Questions
Everything you need to know about your LISEN experience.
What kind of warranty do LISEN products come with?
All LISEN products are backed by a 12-month worry-free warranty. If you encounter any manufacturing defects or performance issues, our support team will provide a replacement or full refund.
Are your car mounts compatible with all smartphone models?
Our car mounts are designed with universal compatibility in mind. Most models support devices ranging from 4.7 to 7 inches, including iPhone, Samsung Galaxy, and Google Pixel series, even with thick cases.
How long does shipping take and how can I track my order?
Standard shipping typically takes 3-7 business days. Once your order is dispatched, you will receive a confirmation email containing a tracking number to monitor your package in real-time.
What is your return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the item in its original packaging within 30 days of delivery for a full refund.
Do LISEN charging cables support fast charging?
Yes, our cables are engineered with high-quality copper wiring and support Power Delivery (PD) and Quick Charge (QC) protocols to ensure your devices charge at maximum speed safely.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay to ensure a secure and convenient checkout process.